Help Center

Account, Payment Issues

MY APP KEEPS FREEZING

Kindly check your internet settings/availability. In case you have enough data or a good wifi connection then restart "TopazTaxi"/ "TopazDriver" App or restart your phone.

In the worst case scenario, restart your phone. One of the above should resolve the issue.

CAN I REGISTER MULTIPLE ACCOUNTS

You are at liberty to register as many accounts as you like, however, to help you keep track of your history with us, it will be better to stick to one user account.

In an instance where you have multiple cars, one account allows you to manage all trips for each.

In an instance where you have a business account, you may register a personal account to differentiate and track usage.

 

HOW CAN WE REACH YOU?

We are available to help with any questions you may have via support@topaztaxi.net. We usually respond within 24 hours.